Customer Care Service

15,000 - 18,000 /month

Victaman Services Private Limited

Sector 58, Noida

6 - 12 months Experience in Customer Support / TeleCaller

New

Verified

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Graduate and above

All genders

6 days working | Day Shift

Job Description

Inform customers about product & services
Handle inbound & outbound calls
Understand customer's need & solve queries

Responsibilities Require one year relevant experience in inbound process Excellent communication in English and Hindi A call center agent's job description is to provide courteous and professional phone support to callers, whether they need help troubleshooting a technical issue Answering customers' questions about its products and offering suggestions to fit their needs; handling the order process and taking payments; Updating customer account information, as needed; and escalating calls when a manager or higher level representative is needed To most effectively help customers, call center agents need to understand the company's offerings and to be able to -communicate policies and product information well. It is also important to be empathetic, have a positive attitude and to be able to stay calm and polite, even when callers get upset. Being organized and focused is necessary for the agent to input information into the company's computer systems while also talking to the caller Qualifications- 12th or Graduate Language- Hindi & English Age 18-30 For Inbound- Good communication skills in English Rotational shift and week off

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Service job

What is the eligibility criteria to apply for this Customer Care Service job?
Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Noida.
How many working days are there for this Customer Care Service job?
Ans: This Customer Care Service job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Service job?
Ans: No, there is no fee applicable for applying this Customer Care Service job and during the employment with the company, i.e., Victaman Services Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Service role?
Ans: There is an immediate opening of 50 Customer Care Service at Victaman Services Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Service job?
Ans: This Customer Care Service job has Day Shift.