Customer Care Service

About our company:

Watch Your Health (WYH) is a prominent Health-Tech provider in the Indian healthcare space since 2015, providing Hi-End B2B customized wellness solutions to insurance companies, Pharma companies, Hospitals and Path Labs. We are partners to these companies who reward healthy behaviour & innovatively driving Client Engagement & Digital Wellness of its customers.

All our tech solutions are entitled to patient engagement and patient support. Providing platform to engage customers, asses and mitigate health risks, save costs by digitizing various functions through enterprise level SAAS.

We are looking for a motivated helpdesk support to join our team for the appointment generation process. The role involves reaching out to ex-patients of a renowned hospital and persuading them to revisit for their healthcare needs.

Key Responsibilities:

Make outbound calls to ex-patients from the provided database.

Educate them about the hospital’s services and encourage revisits.

Build rapport with patients and address any queries.

Maintain call records and follow up as needed.

Achieve daily/weekly appointment targets.

Requirements:

Graduate in any field.

Fluency in Marathi & Hindi is a must.

Experience in tele-calling /customer service preferred, but freshers are welcome.

Good communication and persuasion skills.

Comfortable working from the Thane office.

Immediate joiners preferred.

Salary Range:

₹11,000 – ₹12,000 per month

Shift Timings:

9:30 AM – 6:30 PM

Working Days:

Monday to Saturday (First 2 Saturdays – Half day working)

Sunday is a fixed weekly off

Benefits:

Fixed salary + performance-based incentives.

Growth opportunities within the company.

Supportive work environment.

If you have excellent communication skills and enjoy interacting with people, we’d love to hear from you!

To apply for this job email your resume on recruiter13@watchyourhealth.com or whats app on 7304479500

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Service job

1. What is the eligibility criteria to apply for this Customer Care Service job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹11000 - ₹15000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Service job?
   Ans: This Customer Care Service job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Service job?
   Ans: No, there is no fee applicable for applying this Customer Care Service job and during the employment with the company, i.e., WATCH YOUR HEALTH INDIA PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Service role?
   Ans: There is an immediate opening of 10 Customer Care Service at WATCH YOUR HEALTH INDIA PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Service job?
   Ans: This Customer Care Service job has Day Shift.