Customer Relationship Associate

20,000 - 22,000 /month

Ditya Finance

Jui Nagar, Navi Mumbai

0 - 5 years Experience in Customer Support / TeleCaller

New

10 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

With a requirement for 10 for the Customer Relationship Associate position, this exciting opportunity is for Ditya Finance based in Mumbai and located in Jui Nagar. We are looking for motivated and dedicated professionals to join our team to handle customer calls, provide exceptional customer support, and resolve queries related to Fintech. The role offers an attractive in-hand salary of ₹20000 - ₹22000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns, and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

This role welcomes freshers who are eager to learn and grow in the Customer Support / TeleCaller field. The candidate should have good communication skills and be proficient in Malayalam. You will be responsible for addressing customer queries, solving complaints, and escalating complex issues when necessary. This position requires 12th Pass and the candidate should be comfortable working 6 days working during the Day shift.

More about this Customer Relationship Associate job

What is the eligibility criteria to apply for this Customer Relationship Associate job?
Ans: The candidate should be 12th Pass and above and above with 0 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹22000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Customer Relationship Associate job?
Ans: This Customer Relationship Associate job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Relationship Associate job?
Ans: No, there is no fee applicable for applying this Customer Relationship Associate job and during the employment with the company, i.e., DITYA FINANCE.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Relationship Associate role?
Ans: There is an immediate opening of 10 Customer Relationship Associate at DITYA FINANCE
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Relationship Associate job?
Ans: This Customer Relationship Associate job has Day Shift.