Customer Relationship Associate

salary 18,000 - 22,000 /month*
company-logo
job companyLeverage Business Solutions Pvt. Ltd.
job location Shanti Nagar, Bangalore
incentive₹2,000 incentives included
job experience6 - 36 months Experience in Customer Support / TeleCaller
New
verified_job Verified
3 Openings
* Incentives included
full_time Full Time

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Languages: ,
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF, Medical Benefits

Job Description

We are looking for an enthusiastic and dedicated Customer Relationship Associate to become a valuable part of our team based in Bangalore, located at Shanti Nagar. The role offers ₹18000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to Banking services. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls and chats in a professional manner.

  • Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with 0.5-3 years of experience in customer service or telecalling, who are proficient in Marathi, Hindi. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A Graduate is required, and candidates must be open to working 6 days working during the Day shift.

More about this Customer Relationship Associate job

  1. What is the eligibility criteria to apply for this Customer Relationship Associate job?
    Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹18000 - ₹22000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
  3. How many working days are there for this Customer Relationship Associate job?
    Ans: This Customer Relationship Associate job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Relationship Associate job?
    Ans: No, there is no fee applicable for applying this Customer Relationship Associate job and during the employment with the company, i.e., Leverage Business Solutions Pvt. Ltd..
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Relationship Associate role?
    Ans: There is an immediate opening of 3 Customer Relationship Associate at Leverage Business Solutions Pvt. Ltd.
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Relationship Associate job?
    Ans: This Customer Relationship Associate job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

PF, Medical Benefits

Skills Required

Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 22000

Regional Languages

Marathi, Hindi

English Proficiency

Yes

Contact Person

HR

Interview Address

mg road
Posted 4 days ago
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