Customer Relationship Associate

• The Zoho CRM & Operations Coordinator will manage and streamline various tasks within Zoho CRM, ensuring smooth operations across sales, marketing, customer engagement, and data management. Key responsibilities include

• Email Template Creation: Develop and manage email templates for shows, jewellery collections, and company profiles, integrating content from relevant stakeholders.

• Data Entry: Input and maintain B2B and B2C data (visiting cards, sale bills, feedback forms) for domestic and international customers in Zoho CRM.

• Customer Engagement: Handle monthly birthday and anniversary calls or WhatsApp messages, confirm customer availability, and arrange for gifts like cakes.

• WhatsApp Bot Management: Create templates and broadcast messages to customers for engagement.

• Diary Work: Handle diary distribution, including data collection, verification, and label creation for both B2B and B2C customers.

The ideal candidate will have strong organizational, communication, and CRM management skills,                         ensuring all tasks are executed efficiently and effectively.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Relationship Associate job

1. What is the eligibility criteria to apply for this Customer Relationship Associate job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Relationship Associate job?
   Ans: This Customer Relationship Associate job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Associate job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Associate job and during the employment with the company, i.e., MANOJ ORNAMENTS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Associate role?
   Ans: There is an immediate opening of 5 Customer Relationship Associate at MANOJ ORNAMENTS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Associate job?
   Ans: This Customer Relationship Associate job has Day Shift.