Customer Relationship Associate

We are seeking a detail-oriented and proactive Client Service Coordinator or Customer Relationship Associate to join our team. In this role, you will be the primary point of contact for clients, ensuring smooth communication and the timely delivery of high-quality digital marketing campaigns. You will work closely with both clients and internal teams, tracking project progress and maintaining excellent client relationships.

Key Responsibilities:

• Act as the main liaison between clients and internal teams, responding to inquiries and providing project updates.

• Collaborate with creative, content, and strategy teams to ensure campaigns are delivered on time and meet client expectations.

• Post engaging content on social media platforms using relevant hashtags.

• Assist in creating, analyzing, and presenting campaign performance reports to clients.

• Manage client documentation, ensuring all records are accurate and up-to-date.

• Resolve client issues efficiently, focusing on maintaining high levels of satisfaction and client retention.

• Support Account Managers in developing strategies for client growth and long-term success.

Requirement:

• 1-3 years of experience in client coordination, project management, or digital marketing.

• Strong communication skills, both written and verbal, with an ability to clearly convey information to clients and teams.

• Highly organized, with excellent time management and multitasking abilities.

• Basic knowledge of digital marketing strategies, and social media.

• Experience with project management tools and processes.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Relationship Associate job

1. What is the eligibility criteria to apply for this Customer Relationship Associate job?
   Ans: The candidate should be Diploma and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹23000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Customer Relationship Associate job?
   Ans: This Customer Relationship Associate job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Associate job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Associate job and during the employment with the company, i.e., MS. ONE LOGIN SUITE INC.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Associate role?
   Ans: There is an immediate opening of 1 Customer Relationship Associate at MS. ONE LOGIN SUITE INC
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Associate job?
   Ans: This Customer Relationship Associate job has Day Shift.