Customer Relationship Associate

28,600 - 40,460 /month*

Shiva Hr Services

Exhibition Road, Patna

₹1,860 incentives included

3 - 6+ years Experience in Customer Support / TeleCaller

New

18 Openings

* Incentives included

Full Time

Job Highlights

Industry Type: B2B Sales

12th Pass and above

Males Only

5 days working | Day Shift

Job Benefits: Cab, PF

Bike, Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

With a requirement for 18 for the Customer Relationship Associate position, this exciting opportunity is for Shiva Hr Services based in Patna and located in Exhibition Road. We are looking for motivated and dedicated professionals to join our team to handle customer calls, provide exceptional customer support, and resolve queries related to B2B Sales. The role offers an attractive in-hand salary of ₹28600 - ₹38600 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns, and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

This role welcomes freshers who are eager to learn and grow in the Customer Support / TeleCaller field. The candidate should have good communication skills and be proficient in Hindi. You will be responsible for addressing customer queries, solving complaints, and escalating complex issues when necessary. This position requires 12th Pass and the candidate should be comfortable working 5 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 6+ years Experience.

More about this Customer Relationship Associate job

What is the eligibility criteria to apply for this Customer Relationship Associate job?
Ans: The candidate should be 12th Pass and above and above with 3 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹28500 - ₹40000 per month + Incentives that depends on your interview. It's a Full Time job in Patna.
How many working days are there for this Customer Relationship Associate job?
Ans: This Customer Relationship Associate job will have 5 working days.
Are there any charges applicable while applying or joining this Customer Relationship Associate job?
Ans: No, there is no fee applicable for applying this Customer Relationship Associate job and during the employment with the company, i.e., SHIVA HR SERVICES.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Relationship Associate role?
Ans: There is an immediate opening of 18 Customer Relationship Associate at SHIVA HR SERVICES
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Relationship Associate job?
Ans: This Customer Relationship Associate job has Day Shift.