Customer Relationship Associate

20,000 - 30,000 /month

Tech Turmeric It Services Llp

Malad (West), Mumbai

6 - 12 months Experience in Customer Support / TeleCaller

4 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Languages: ,

Diploma and above

All genders

6 days working | Rotational Shift

Internet Connection, Laptop/Desktop

Job Description

Inform customers about product & services
Handle inbound & outbound calls
Understand customer's need & solve queries

Job Title: Customer Support Representative

Location: Mind Space, Malad (W), Mumbai 400064
Job Type: [Full-time

Job Summary:

We are looking for a friendly and helpful Customer Support Representative to assist our customers. You’ll answer questions, solve problems, and ensure customers have a great experience with our company.

Responsibilities:
• Respond to customer questions via phone, email, or chat.
• Provide accurate information and solve issues.
• Follow up with customers to make sure their problems are solved.
• Keep records of customer interactions.
• Escalate problems to other teams when needed.
• Learn about our products or services to help customers better.

Requirements:
• High school diploma or equivalent.
• Previous customer service experience is a plus.
• Good communication and problem-solving skills.
• Friendly, patient, and professional attitude.
• Basic computer skills.
• Ability to work in a team.
work timing: 11.00 to 8.00 pm. (for office). Rotational shift and rotational weekly off

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Relationship Associate job

What is the eligibility criteria to apply for this Customer Relationship Associate job?
Ans: The candidate should be Diploma and above and above with 6 months - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Customer Relationship Associate job?
Ans: This Customer Relationship Associate job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Relationship Associate job?
Ans: No, there is no fee applicable for applying this Customer Relationship Associate job and during the employment with the company, i.e., TECH TURMERIC IT SERVICES LLP.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Relationship Associate role?
Ans: There is an immediate opening of 4 Customer Relationship Associate at TECH TURMERIC IT SERVICES LLP
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Relationship Associate job?
Ans: This Customer Relationship Associate job has Rotational Shift.