Customer Relationship Executive

Make outbound calls to customers for service reminders, booking appointments, and informing about special service offers.

Attend inbound calls regarding service queries, appointment rescheduling, and basic issue resolution.

Provide accurate information about service packages, warranties, and repair status updates.

Coordinate with the service advisors and workshop team to ensure smooth service delivery.

Handle customer complaints politely and escalate unresolved issues to the Service Manager if required.

Maintain and update customer records in the CRM system.

Collect post-service feedback and strive to improve customer satisfaction.

Achieve targets related to call quality, customer satisfaction scores, and service follow-ups.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be Diploma and above and above with 0 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month + Incentives that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., AADIT AUTO COMPANY PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 15 Customer Relationship Executive at AADIT AUTO COMPANY PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has Day Shift.