Customer Relationship Executive

Position- Customer Relationship Executive

We are looking for Customer Relationship Executive (CRE) who will act as the first point of contact for customers interested in CIDCO homes. The position requires handling inquiries, resolving application-related issues, and coordinating with sales and operations teams.

Responsibilities:

- Act as the first point of contact for customers interested in CIDCO homes.

- Provide detailed information about CIDCO housing schemes, locations, and the application process.

- Assist customers in filling out online application forms and ensuring that required documents are submitted correctly.

- Handle customer inquiries and resolve any issues related to the application process, including grievances post-launch.

- Coordinate with the sales and operations team for smooth execution of the customer interaction process.

- Support field activities within the designated cluster, requiring quick mobility on two-wheelers for in-person customer interactions.

- Maintain accurate customer records and regularly update the system with new customer information and follow-ups.

Qualifications and Requirements

- Graduate in any discipline.

- Proficiency in Marathi and English (spoken and written).

- Must own a two-wheeler for quick movement between locations within the cluster.

- Ability to work in rotational shifts with a formal dress code.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., ADVENT RECRUITERS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 10 Customer Relationship Executive at ADVENT RECRUITERS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has Day Shift.