Customer Relationship Executive

Key Responsibilities of a Customer Relationship Executive:

• Customer Interaction and Communication: Handling phone calls, emails, and potentially in-person interactions with customers. 

• Inquiry and Complaint Management: Addressing customer inquiries, resolving complaints, and ensuring timely and satisfactory responses. 

• Customer Database Management: Maintaining accurate and up-to-date customer information in CRM systems. 

• Relationship Building and Retention: Building rapport with customers, promoting loyalty, and identifying opportunities for retention. 

• Feedback Collection and Analysis: Collecting customer feedback and analyzing data to identify areas for improvement. 

• Collaboration with Other Teams: Working with sales, marketing, and other departments to optimize the customer experience. 

• Appointment Scheduling and Reminder Calls: Scheduling appointments and making reminder calls to customers. 

• Data Analysis and Reporting: Analyzing customer data to identify trends and provide insights for improvement. 

• Promotional Activities: Informing customers about promotions, deals, and other relevant information. 

• Escalation of Issues: Escalating complex or unresolved issues to appropriate personnel. 

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹21000 - ₹25000 per month that depends on your interview. It's a Full Time job in Palakkad.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., CHEMMANUR INTERNATIONAL HOLIDAYS AND RESORTS LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 10 Customer Relationship Executive at CHEMMANUR INTERNATIONAL HOLIDAYS AND RESORTS LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has Day Shift.