Customer Relationship Executive

GRE DUTIES AND RESPONSIBILITIES:

• Welcome guests during check-in and give a fond farewell to guests while checkout.

• Handling guest complaints and concerns in an efficient and timely manner.

• Overseeing VIP guests, arrivals, and departures.

• Coordinating and multi-tasking job duties in a busy environment.

• Greet guests as they enter and exit the airport.

• Providing information regarding the airlines.

• Check on VIP reservations, and complete their pre-registration formalities.

• Maintain up-to-date information on airplanes.

• Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.

• Collect Guest feedback during guest departure along with his likes and dislikes.

• Perform basic cashier activities as and when required.

• Maintained guest lockers for safe custody.

• Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest.

• Give proper and complete handover to the next shift

• Should be able to handle all guests without bias or prejudice.

• Follow the rules and policies laid down by the management.

• Adhere to strict staff grooming and hygiene standards.

• Consciously and continuously strive to better his/ her skills and increase his/ her knowledge.

• Good command of the English language is essential, both written and verbal

• Must possess strong organizational time management skills, and attention to detail.

• Must be guest service-focused and a team player.

• A positive attitude and outgoing personality are essential.

• Must be able to work shifts – days, evenings, weekends, and holidays.

• Professional in demeanor and presentation.

• Personable, enthusiastic, self-motivated, and able to work independently.

• Ability to understand and carry out oral and written instructions and request clarification when needed.

• Strong interpersonal and organizational skills.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹22000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 6 working days.
4. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
5. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 57 Customer Relationship Executive at EDIFYING MANAGEMENT PRIVATE LIMITED
6. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
7. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has Rotational Shift.