Customer Relationship Executive

salary 17,000 - 28,000 /month*
company-logo
job companyFast And Direct Services
job location Ghansoli, Navi Mumbai
incentive₹3,000 incentives included
job experience6 - 24 months Experience in Customer Support / TeleCaller
New
25 Openings
* Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling

Job Highlights

sales
Industry Type: B2B Sales
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF

Job Description

We are looking for an enthusiastic and dedicated Customer Relationship Executive to become a valuable part of our team for Fast And Direct Services based in Mumbai, located at Ghansoli. The role offers ₹17000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with 0.5-2 years of experience in customer service or telecalling, who are proficient in any language. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A 12th Pass is required, and candidates must be open to working 6 days working during the Day shift.

More about this Customer Relationship Executive job

  1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
    Ans: The candidate should be 12th Pass and above and above with 6 months - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹17000 - ₹28000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Customer Relationship Executive job?
    Ans: This Customer Relationship Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
    Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., FAST AND DIRECT SERVICES.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Relationship Executive role?
    Ans: There is an immediate opening of 25 Customer Relationship Executive at FAST AND DIRECT SERVICES
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Relationship Executive job?
    Ans: This Customer Relationship Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge, Domestic Calling, International Calling

Shift

Day

Contract Job

No

Salary

₹ 17000 - ₹ 28000

English Proficiency

No

Contact Person

Gulnaaz

Interview Address

SSIV-275, 1st Floor, Above Arushi Computer Shop
Posted a day ago
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