Customer Relationship Executive

20,000 - 25,000 /month

Gamut Hr Solutions

Banjara hills, Hyderabad

1 - 5 years Experience in Customer Support / TeleCaller

New

Verified

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: Health/ Term Insurance

Languages: ,

Graduate and above

Females Only

6 days working | Day Shift

Job Description

We are looking for an enthusiastic and dedicated Customer Relationship Executive to become a valuable part of our team for Gamut Hr Solutions based in Hyderabad, located at Banjara hills. The role offers ₹20000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to Health/ Term Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with 1-5 years of experience in customer service or telecalling, who are proficient in Hindi, Tamil. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A Graduate is required, and candidates must be open to working 6 days working during the Day shift.

More about this Customer Relationship Executive job

What is the eligibility criteria to apply for this Customer Relationship Executive job?
Ans: The candidate should be Graduate and above and above with 1 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Hyderabad.
How many working days are there for this Customer Relationship Executive job?
Ans: This Customer Relationship Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Relationship Executive job?
Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., GAMUT HR SOLUTIONS.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Relationship Executive role?
Ans: There is an immediate opening of 5 Customer Relationship Executive at GAMUT HR SOLUTIONS
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Relationship Executive job?
Ans: This Customer Relationship Executive job has Day Shift.