Customer Relationship Executive

We are seeking a dedicated and empathetic Customer Support Representative to join our team. In this role, you will be the first point of contact for customers, helping to resolve issues, answer questions, and provide a positive experience with our company. Your communication skills and problem-solving ability will be key in ensuring customer satisfaction and retention.

Key Responsibilities:

• Respond promptly and professionally to customer inquiries via phone, email, live chat, or social media

• Provide accurate information regarding products, services, policies, and procedures

• Resolve product or service problems by clarifying the customer's complaint, determining the cause, and selecting the best solution

• Escalate complex issues to the appropriate internal teams when necessary

• Maintain detailed records of customer interactions, feedback, and transactions

• Follow up with customers to ensure their issues are resolved to their satisfaction

• Collaborate with other departments to improve overall customer experience

• Identify recurring customer concerns and suggest improvements to processes and products

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹22000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., NAZ V HR SOLUTIONS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 30 Customer Relationship Executive at NAZ V HR SOLUTIONS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has Day Shift.