Customer Relationship Executive

Job Description

Profile - Customer Relationship Manager

Experience - 2Yrs. Min.

Notice Period - Immediate to 1 Month

Location - Paperbox Road, Andheri East - Mumbai

Website - www.optimumfintech.com

Language - Tamil (required), Hindi and English

Responsibilities

1.        Work on the tickets assigned.

2.        Addressing tickets resolved & closed in timely manner with proper resolution

3.        Responsible update of end-to-end status of the ticket, eventually resulting  in quality customer service

4.        Fluent communication, both verbal and written

5.        Must be a tech-savvy person.

6.        Understanding the client queries and responds through Calls & Mails effectively

7.        Respond to client queries and issues , client database , software quires , add on services

8.        Individually responsible for all Pending  status

9.        Maintaining tickets record , MIS reports and individual performance reports.

Company Profile: 

Optimum Financial Solutions Pvt. Ltd. is India's leading Financial Solutions provider catering to Financial Intermediaries and Banks with Cloud Based Solutions for Wealth Management, Portfolio Tracker, Financial Planning & Customer Relationship Management Modules helping them to do business efficiently  and Improve productivity.

The company has 1200+ Mutual Fund Distributors and works closely for the BFSI segment catering Fortune 500 clients. 

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., OPTIMUM FINANCIAL SOLUTIONS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 1 Customer Relationship Executive at OPTIMUM FINANCIAL SOLUTIONS
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has Day Shift.