Customer Relationship Manager

We are looking for an enthusiastic and dedicated [••Customer Relationship manager ••] to become a valuable part of our team for [••A Home Dcor ••] based in [••Mumbai••], located at [••wadala east ••]. The role offers [••10000 to 25000••] and involves managing customer calls, and delivering outstanding customer service related to [••Real estate ••]. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Professionally manage incoming and outgoing calls.

• Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with [••minimum 1-2 ••] years of experience in customer service or telecalling, who are proficient in [••Hindi, English, Marathi••]. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A [••Graduation ••] is required, and candidates must be open to working [••6 working days ••] during the [••day shift••] .

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Relationship Manager job

1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
   Ans: The candidate should be Graduate and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹25500 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., A HOME DCOR.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Manager role?
   Ans: There is an immediate opening of 2 Customer Relationship Manager at A HOME DCOR
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job has Day Shift.