Customer Relationship Manager

12,000 - 19,000 /month

Arr Recruitment Solutions Private Limited

Sector 30 Kharghar, Navi Mumbai

0 - 6+ years Experience in Customer Support / TeleCaller

New

30 Openings

Full Time

Skills Required

International Calling

Job Highlights

Industry Type:

Graduate and above

All genders

5 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are seeking a motivated and professional Customer Relationship Manager to join our team for Arr Recruitment Solutions Private Limited in Mumbai at our Sector 30 Kharghar location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Life Insurance. The role offers ₹12000 - ₹19000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner.
Address customer queries, concerns, and complaints with a problem-solving approach.
Maintain accurate records of customer interactions and follow-ups.
Provide timely and relevant information to customers to resolve their issues.
Work collaboratively with other teams to escalate and resolve complex issues.
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0-2 years of experience in customer service or a telecaller role and should be proficient in any language. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires Graduate, and the candidate should be willing to work 5 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Relationship Manager job

What is the eligibility criteria to apply for this Customer Relationship Manager job?
Ans: The candidate should be Graduate and above and above with 0 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹19000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Customer Relationship Manager job?
Ans: This Customer Relationship Manager job will have 5 working days.
Are there any charges applicable while applying or joining this Customer Relationship Manager job?
Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., ARR RECRUITMENT SOLUTIONS PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Relationship Manager role?
Ans: There is an immediate opening of 30 Customer Relationship Manager at ARR RECRUITMENT SOLUTIONS PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Relationship Manager job?
Ans: This Customer Relationship Manager job has Day Shift.