Customer Relationship Manager

Customer Relationship Management:

• Build and maintain strong relationships with existing and potential clients.

• Act as a point of contact between the company and clients throughout the buying process.

• Address and resolve client concerns or queries in a timely manner.

 Documentation and Process Management:

• Ensure accurate documentation and record-keeping of client interactions and transactions.

• Assist clients with documentation related to booking, agreements, and payments.

• Maintain and update the CRM system with client information and interactions.

  Client Communication and Feedback:

• Provide regular project updates, payment schedules, and other relevant information to clients.

• Gather client feedback to identify areas for improvement in the customer experience.

• Ensure post-sales engagement to maintain client satisfaction and loyalty.

 Coordination with Internal Teams:

• Collaborate with the sales, marketing, and operations teams to ensure seamless customer service.

• Coordinate with legal and finance departments to facilitate documentation and payment processes.

  Reporting and Analysis:

• Generate and analyze CRM reports to assess customer satisfaction and sales performance.

• Provide insights and suggestions for improving customer engagement and retention.

If interested kindly share your updated resume on adhyay.recruitment@outlook.com

• It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 6+ years Experience.

More about this Customer Relationship Manager job

1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
   Ans: The candidate should be Diploma and above and above with 3 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., Real Estate.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Manager role?
   Ans: There is an immediate opening of 2 Customer Relationship Manager at Real Estate
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job has Day Shift.