Customer Relationship Manager

Job Opportunity: CRM (Customer Relationship Management) – Female Candidates Only

Company Name: RS Trade House
Location: ULUBARI
Position Type: Full-Time
Salary Range: ₹15,000 – ₹20,000 per month

About the Role:

RS Trade House is looking for an experienced and enthusiastic CRM Executive (Female) to manage customer relationships through professional telecalling and communication. The ideal candidate will play a vital role in engaging with our clients, understanding their needs, and ensuring a high level of customer satisfaction and support.

Key Responsibilities:

• Manage inbound and outbound customer calls professionally.

• Maintain and update customer databases with accurate and current information.

• Build and maintain long-term relationships with customers.

• Maintain and update customer records using Google Sheets and internal CRM tools.

• Handle customer queries, feedback, and complaints efficiently and with a positive attitude.

• Follow up with potential leads and assist in conversions.

• Coordinate with the internal team for smooth service delivery.

• Maintain records of interactions and transactions for future reference.

• Assist in generating customer insights and feedback to improve services.

Desired Candidate Profile:

• Gender: Female (as per job requirement).

• Education: Graduate in any discipline.

• Experience: Minimum 2 years of experience in CRM, telecalling, or customer service roles

• Language Proficiency: Must be fluent in Assamese, Hindi, Bengali and English.

• Should reside within 5–6 km radius of Ulubari, Guwahati

Technical Skills:

• Proficient in Google Sheets (data entry, sorting, filtering, basic formulas)

• Familiarity with CRM software is an added advantage

Soft Skills:

• Excellent verbal and written communication skills

• Good interpersonal and customer-handling skills

• Organized, proactive, and detail-oriented

• Positive attitude with a problem-solving mindset

Why Join Us?

• Competitive salary in the range of ₹15,000 to ₹20,000 per month

• Supportive and inclusive work environment

• Opportunity to grow within the company

• Chance to work with a customer-focused and dynamic team

How to Apply:

Interested candidates are requested to send their updated resume to:
ea@rstradehouse.co.in

For any queries or more information, feel free to contact us at:
7099077647

Take the next step in your career—Join RS Trade House and be the voice of our brand!

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Relationship Manager job

1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Guwahati.
3. How many working days are there for this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., RS TRADE HOUSE.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Manager role?
   Ans: There is an immediate opening of 2 Customer Relationship Manager at RS TRADE HOUSE
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job has Day Shift.