Customer Relationship Manager

25,000 - 30,000 /month

Talisman Hr Solutions Private Limited

Lower Parel East, Mumbai

1 - 3 years Experience in Customer Support / TeleCaller

New

1 Opening

Full Time

Job Highlights

Graduate and above

Females Only

6 days working | Day Shift

Job Description

Inform customers about product & services
Handle inbound & outbound calls
Understand customer's need & solve queries

Company Profile:
Corporate Gifting to Large corporates and Industry (Pharmaceuticals, Banking, Insurance, Mutual fund, clothing brands

Job details: 94945 - CRM Manager

Experience: 2.0 Year(s) To 5.0 Year(s)

Job Location: Mumbai

Job Description:
Job Title: Customer Relationship Manager
Location: Lower Parel East
Terms: Full Time
Vacancies: 1
Gender Preference: Female
Salary: Negotiable based on experience
Experience: 2-3 years
Probation: 3 months

About : has been manufacturing customized bags and accessories for 17 years specializing in travel-related products.

Role Overview
We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and presenting trusting relationship. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationship with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.

Responsibilities:
• Building and maintaining profitable relationships with key customers.
• Excellent English speaking
• Overseeing the relationship with customers handled by your team.
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products in order to increase sales.
• Meeting with managers in the organization to plan strategically.
• Understanding key customer individual needs and addressing these.
• Conducting business reviews using CRM programs.

Qualification: Graduate
Skills: Proficient in English, good knowledge of Excel
Location: Must be near Lower Parel
Benefits: 12-15 leaves/year, performance bonuses

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Relationship Manager job

What is the eligibility criteria to apply for this Customer Relationship Manager job?
Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Customer Relationship Manager job?
Ans: This Customer Relationship Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Relationship Manager job?
Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., TALISMAN HR SOLUTIONS PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Relationship Manager role?
Ans: There is an immediate opening of 1 Customer Relationship Manager at TALISMAN HR SOLUTIONS PRIVATE LIMITED
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Relationship Manager job?
Ans: This Customer Relationship Manager job has Day Shift.