Customer Service Executive

We are seeking a motivated and professional Customer Service Executive to join our team for [••Conneqt Business Solution••] in Pune at our Kharadi location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹12000 - ₹16000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner.

• Address customer queries, concerns, and complaints with a problem-solving approach.

• Maintain accurate records of customer interactions and follow-ups.

• Provide timely and relevant information to customers to resolve their issues.

• Work collaboratively with other teams to escalate and resolve complex issues.

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0-2 years of experience in customer service or a telecaller role and should be proficient in any language. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 12th Pass, and the candidate should be willing to work 6 days working during the Rotational shift. Minimum 30 WPM typing speed.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Service Executive job

1. What is the eligibility criteria to apply for this Customer Service Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹16000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Customer Service Executive job?
   Ans: This Customer Service Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Service Executive job?
   Ans: No, there is no fee applicable for applying this Customer Service Executive job and during the employment with the company, i.e., CONNECT BUSINESS SOLUTIONS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Service Executive role?
   Ans: There is an immediate opening of 20 Customer Service Executive at CONNECT BUSINESS SOLUTIONS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Service Executive job?
   Ans: This Customer Service Executive job has Rotational Shift.