Customer Service Executive

Job Title: Service Coordinator

Experience: 6 months - 1 year

Location: Kandivali, Mumbai

Company: Leading IT Company

Salary: Depend on your last drawn and interview performance

As a Service Coordinator, you will work with clients to provide quality service and to ensure

clients get the services they need. There is a heavy customer service basis, as the Service

Coordinator is often the initial contact, so having good people skills is a must. You will also need

to build strong relationships with our partners and service providers to ensure clients receive the

best care possible.

A high school diploma is required for this position, but a post-secondary degree is preferred. A

service coordinator needs to have good communication and problem-solving skills. Building

partnerships and good relationships with service providers and clients is a must to be successful

in this role.

Responsibilities for Service Coordinator

 Assess the service needs of clients and connect them with the correct provider

 Create and maintain a directory of service providers and resources

 Create and maintain a database of clients and client needs

 Assess client issues and provide recommendations to fix problems

 Ensure each client is given the necessary services and follow up to fill ongoing service needs

 Maintain good relationships with service providers and clients to keep customer base

 Expand the list of resources and providers to assure there are no gaps in services

 Answer telephones and respond to email inquiries in the office

Qualifications for Service Coordinator

 1-3 years of industry experience or a related customer service experience required

 Previous administrative experience preferred

 Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel

 Excellent customer service and problem-solving skills

 High quality organizational skills

 The ability to work well under deadlines and to multitask

 The ability to build relationships and coalitions within the community

 Excellent verbal and written communication skills

 Excellent critical thinking and problem-solving skills

Interested candidates can apply by sending their updated resumes to [ hr4@dreamnurturehr.com ] or contacting [ 7410577337 ].

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Service Executive job

1. What is the eligibility criteria to apply for this Customer Service Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Service Executive job?
   Ans: This Customer Service Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Service Executive job?
   Ans: No, there is no fee applicable for applying this Customer Service Executive job and during the employment with the company, i.e., IT COMPANY.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Service Executive role?
   Ans: There is an immediate opening of 10 Customer Service Executive at IT COMPANY
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Service Executive job?
   Ans: This Customer Service Executive job has Day Shift.