Customer service executive

Position Overview:
As a Customer Service Executive at US TRANS World Logistics Limited, you will play a key role in coordinating and managing import and export operations with shipping lines. Your deep understanding of NVOCC, CHA, and international shipping regulations will ensure smooth communication between clients, vendors, and internal teams.

Key Responsibilities:

• Import/Export Coordination: Coordinate all aspects of import and export operations, including booking shipments, tracking shipments, and ensuring timely deliveries. Work closely with shipping lines and customs brokers to facilitate smooth customs clearance.

• Customer Communication: Serve as the primary point of contact for clients, providing updates on shipment status, answering inquiries, and resolving issues. Maintain high standards of customer service and build long-term client relationships.

• Documentation Management: Prepare and verify import/export documentation, including bills of lading, invoices, customs declarations, and certificates of origin. Ensure compliance with all relevant regulations and standards.

• Shipping Line Coordination: Communicate with international shipping lines to book cargo, track shipments, and resolve any discrepancies related to shipping schedules, rates, or documentation.

Why Join Us?

• Competitive salary and benefits package.

• Work in a collaborative, supportive, and dynamic environment.

• Be part of a company that values customer service excellence and international trade expertise.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer service executive job

1. What is the eligibility criteria to apply for this Customer service executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹40000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Customer service executive job?
   Ans: This Customer service executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer service executive job?
   Ans: No, there is no fee applicable for applying this Customer service executive job and during the employment with the company, i.e., TRANSPORT WINGS (CAL) PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer service executive role?
   Ans: There is an immediate opening of 2 Customer service executive at TRANSPORT WINGS (CAL) PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer service executive job?
   Ans: This Customer service executive job has Day Shift.