Customer Support Associate

We are seeking a motivated and professional customer support associate to join our team for Technotask Business Solutions Private Limited in Bhopal at our Ayodhya Bypass location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹11000 - 13000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner.

• Address customer queries, concerns, and complaints with a problem-solving approach.

• Maintain accurate records of customer interactions and follow-ups.

• Provide timely and relevant information to customers to resolve their issues.

• Work collaboratively with other teams to escalate and resolve complex issues.

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have fresher years of experience in customer service or a telecaller role and should be proficient in Hindi. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 12th Pass, and the candidate should be willing to work 6 days working during the Day shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Associate job

1. What is the eligibility criteria to apply for this Customer Support Associate job?
   Ans: The candidate should be 12th Pass and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹11000 - ₹22500 per month + Incentives that depends on your interview. It's a Full Time job in Bhopal.
3. How many working days are there for this Customer Support Associate job?
   Ans: This Customer Support Associate job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Associate job?
   Ans: No, there is no fee applicable for applying this Customer Support Associate job and during the employment with the company, i.e., TECHNOTASK BUSINESS SOLUTIONS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Associate role?
   Ans: There is an immediate opening of 40 Customer Support Associate at TECHNOTASK BUSINESS SOLUTIONS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Associate job?
   Ans: This Customer Support Associate job has Day Shift.