Customer Support Executive

·  Interview rounds – CX Screening >> Versant (58 & above) >> CD >> Ops

·  Location - Return to office (work from office mandatory)

·  Shift time - Mandatory working in Night Shift (US Shift)

·  Working days - Rotational work week” (Should be flexible to work for 6 day a week as per business requirement)

·  Education -  Graduates ( with International Voice Exp )

·  Flexible to switch activities and roles internally within process and within the deal/project.

Job description:

International Voice Process

Responsibilities:

·  In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines.

·  Candidate expected interactions are within Candidate team and direct supervisor.

·  Candidate will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact Candidate work.

·  Candidate will need to be well versed with basic statistics and terms involved in the day-to-day business and use it while discussing with stakeholders.

·  Candidate will be required to help in the overall team's workload by managing Candidate deliverables and help the team when required.

·  Candidate will be an individual contributor as a part of a team, with a predetermined focused scope of work.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹19000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Accenture.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 25 Customer Support Executive at Accenture
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Night Shift.