Customer Support Executive

Job Title: Inbound Customer Support Representative – Credit Card Services

Location: Vadodara
Salary: Up to 2.2 LPA
Job Type: Full-time (Flexible shifts, mostly day shifts)

Job Summary:
We seek a customer-focused Inbound Customer Support Representative to handle credit card inquiries, resolve issues, and provide excellent service.

Key Responsibilities:

• Handle inbound calls on transactions, payments, billing, fraud claims, and disputes.

• Assist with credit limit adjustments, card replacements, and account updates.

• Educate customers on benefits, rewards, and policies.

• Maintain records in CRM and ensure compliance with company policies.

• Meet performance metrics and deliver a positive customer experience.

Qualifications:

• Bachelor's degree required.

• Customer service experience, preferably in financial services.

• Strong communication, problem-solving, and multitasking skills.

• Proficiency in CRM tools and MS Office.

• Willingness to work flexible shifts (mostly day shifts).

Benefits:

• Competitive salary, incentives, and career growth opportunities.

• Health insurance, paid time off, and retirement plan.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹18000 per month that depends on your interview. It's a Full Time job in Vadodara.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., ARISE SOLUTION.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 99 Customer Support Executive at ARISE SOLUTION
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.