Customer Support Executive

Job Summary:

We are seeking a highly motivated and customer-focused Customer Support Executive to join our team. As a Customer Support Executive, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat. You will resolve customer inquiries, address concerns, and provide timely solutions to ensure customer satisfaction.

Key Responsibilities:

- Handle customer inquiries via phone, email, and chat
- Resolve customer complaints and concerns in a timely and professional manner
- Provide accurate and helpful information to customers
- Process customer requests, such as booking changes and cancellations
- Collaborate with internal teams to resolve customer issues
- Maintain accurate records of customer interactions

Requirements:

- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment
- Proficiency in English language (additional languages a plus)
- Ability to work in a team environment
- Strong customer service skills and a customer-centric attitude

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹18000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Bangalore.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 30 Customer Support Executive at Bangalore
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.