Customer Support Executive

Job Overview:

We are looking for a Customer Support Representative to assist customers with inquiries, resolve issues, and ensure satisfaction. The role involves providing top-notch support via various channels, helping customers with products, services, and technical issues.

Key Responsibilities:

• Respond to customer inquiries through phone, email, chat, or social media.

• Resolve customer complaints and technical issues promptly.

• Process orders, returns, and refunds.

• Maintain product knowledge to support customer inquiries.

• Collaborate with internal teams to address customer needs.

• Update customer records in CRM and follow up on issues.

Requirements:

• Experience in customer service or a related field.

• Strong communication and problem-solving skills.

• Proficiency in CRM systems and Microsoft Office.

• Ability to handle high volumes of customer interactions.

• Flexibility to work different shifts if necessary.

Preferred Qualifications:

• Experience in fast-paced environments.

• Multilingual skills (Spanish, French, etc.) are a plus.

• Familiarity with eCommerce or SaaS industries is a bonus.

Benefits:

• Competitive salary and incentives.

• Health, dental, and vision insurance.

• Paid time off (PTO) and holidays.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be All Education levels and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., BLUEMA VERICKS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 30 Customer Support Executive at BLUEMA VERICKS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.