Customer Support Executive

16,000 - 21,000 /month

Computer Age Management Services Limited

Belapur, Navi Mumbai

0 - 6+ years Experience in Customer Support / TeleCaller

New

50 Openings

Full Time

Job Highlights

Graduate and above

All genders

5 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

Inform customers about product & services
Handle inbound & outbound calls
Understand customer's need & solve queries

Job Description: Customer Support Executive

Company: CAMS (Computer Age Management Services)
Industry: Mutual Fund Services

Job Overview:
CAMS, a leading mutual fund services company, is hiring Customer Support Executives to assist customers with their queries related to mutual funds. If you have excellent communication skills and are customer-focused, this role is a perfect opportunity for you to grow in a professional environment.

Key Responsibilities:

Handle customer queries related to mutual funds via phone, email, or chat.
Provide accurate and timely information to resolve customer issues.
Maintain a high standard of customer service and ensure customer satisfaction.
Update customer records and escalate unresolved queries to the appropriate team.
Job Details:

Work Timing: 10:00 AM to 7:00 PM
Week Off: 2 rotational week-offs
Salary:
Fresher: ₹16,200 (in-hand), ₹20,700 (CTC)
Experienced: ₹21,000 (in-hand), ₹25,000 (CTC)
Requirements:

Education: Minimum qualification of a graduate.
Experience:
Fresher candidates are welcome.
Prior experience in customer support is an advantage.
Skills:
Excellent verbal and written communication skills.
Basic understanding of mutual funds or finance (preferred but not mandatory).
Problem-solving and multitasking abilities.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Support Executive job

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be Graduate and above and above with 0 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹16000 - ₹21000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Computer Age Management Services Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 50 Customer Support Executive at Computer Age Management Services Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Day Shift.