Customer Support Executive

18,000 - 22,000 /month

Faith Tech Labs Private Limited

Thane West, Thane

6 - 12 months Experience in Customer Support / TeleCaller

New

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Languages: ,

Graduate and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

Inform customers about product & services
Handle inbound & outbound calls
Understand customer's need & solve queries

Responsibilities

- Responding to customer inquiries via phone, email, or chat
- Following up with customers
- Providing troubleshooting assistance
- Maintaining customer records
- De-escalating conflicts
- Reporting and analyzing customer data
- Issuing billing details

Skills and Experience

- Strong verbal and written communication skills
- Empathy and problem-solving abilities
- Resilience under stress
- Teamwork proficiency
- Customer service experience
- Insight into customer needs
- Adaptability to customer preferences

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Executive job

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹22000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., FAITH TECH LABS PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 1 Customer Support Executive at FAITH TECH LABS PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Day Shift.