Customer Support Executive

We are seeking a highly skilled and customer-focused Customer Support Executive to join our team. As a Customer Support Executive, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat. If you have excellent communication skills in Malayalam and English, a passion for customer service, and a strong work ethic, we encourage you to apply.

Key Responsibilities

- Handle customer inquiries and resolve issues via phone, email, and chat

- Provide accurate and timely solutions to customer complaints

- Ensure customer satisfaction and provide excellent customer service

- Collaborate with internal teams to resolve customer issues

- Meet productivity and quality standards

- Maintain accurate records of customer interactions

Job Requirements

- Fluency in Malayalam, Tamil and English

- Excellent communication and problem-solving skills

- Ability to work in a day shift environment

- 12th pass or equivalent qualification

- Prior customer service experience is an added advantage

- Ability to work in a fast-paced environment and adapt to changing priorities

Salary

₹11,500 - ₹15,500 per month

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹11500 - ₹15500 per month that depends on your interview. It's a Full Time job in Kochi.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., FIVE S DIGITAL.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 12 Customer Support Executive at FIVE S DIGITAL
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.