Customer Support Executive

Job Title: Customer Support Executive

Location: Mumbai (Worli)

Experience: 6 months to 5 years

Salary: 10,000 pm to 20,000 pm

Job Description:
We are seeking a Customer Support Executive to join our team. In this role, you will provide exceptional customer service, resolve product-related issues, and ensure a positive experience for our users. You will handle inquiries via phone, email, and chat, ensuring customers receive the best possible support in a timely manner.

Key Responsibilities:

• Respond to customer inquiries via phone, email, or chat.

• Troubleshoot technical issues and provide solutions to product-related problems.

• Assist customers with using our software and guiding them through features.

• Record and track customer issues to ensure timely resolution.

• Collaborate with teams to resolve complex problems and improve the customer experience.

Required Skills:

• Excellent communication skills.

• Problem-solving and troubleshooting ability.

• Ability to explain technical concepts to non-technical users.

• Experience with customer support platforms (preferred).

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., HAVEN INFOLINE PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 5 Customer Support Executive at HAVEN INFOLINE PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.