A Naukri Group companyCustomer Support Executive
15,000 - 30,000 /month
I-sourcing Technologies Private Limited
Navrangpura, Ahmedabad
Freshers in Customer Support / TeleCaller New
Verified7 Openings
Full TimeSkills Required
Computer Knowledge
Query Resolution
Job Highlights
Languages: Hindi, Gujarati
Graduate and above
All genders
6 days working | Day Shift
Job Benefits: PF, Medical Benefits
Job Description
- Inform customers about product & services
- Handle inbound & outbound calls
- Understand customer's need & solve queries
Job Summary:
The Support Executive will be responsible for addressing customer inquiries, resolving issues, and providing administrative support. The role involves managing a high volume of customer interactions, delivering solutions in a timely manner, and ensuring customer satisfaction.
Role& Responsibility:
Understand customer issues, provide relevant information, and offer solutions.
Handle product or service inquiries, complaints, and troubleshooting requests.
Ensure a high level of customer satisfaction through prompt, professional communication
Follow up with customers to ensure that issues are fully resolved.
Maintain and update internal knowledge bases and FAQs for recurring issues
Generate regular reports on customer queries, issues, and resolutions.
Assist in creating customer feedback reports to improve service quality
The Support Executive will be responsible for addressing customer inquiries, resolving issues, and providing administrative support. The role involves managing a high volume of customer interactions, delivering solutions in a timely manner, and ensuring customer satisfaction.
Role& Responsibility:
Understand customer issues, provide relevant information, and offer solutions.
Handle product or service inquiries, complaints, and troubleshooting requests.
Ensure a high level of customer satisfaction through prompt, professional communication
Follow up with customers to ensure that issues are fully resolved.
Maintain and update internal knowledge bases and FAQs for recurring issues
Generate regular reports on customer queries, issues, and resolutions.
Assist in creating customer feedback reports to improve service quality
Other Details
- It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Customer Support Executive job
- What is the eligibility criteria to apply for this Customer Support Executive job?Ans: The candidate should be Graduate and above and above with Freshers of experience
- How much salary can I expect for this job role?Ans: You can expect a salary of ₹15000 - ₹30000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
- How many working days are there for this Customer Support Executive job?Ans: This Customer Support Executive job will have 6 working days.
- Are there any charges applicable while applying or joining this Customer Support Executive job?Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., I-SOURCING TECHNOLOGIES PRIVATE LIMITED.
- Is it a work from home job?Ans: No, it’s not a work from home job and can't be done online.
- How many openings are there for this Customer Support Executive role?Ans: There is an immediate opening of 7 Customer Support Executive at I-SOURCING TECHNOLOGIES PRIVATE LIMITED
- Who can apply for this job?Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
- What are the timings of this Customer Support Executive job?Ans: This Customer Support Executive job has Day Shift.
Candidates can call HR for more info.
Read More
Contact Person
Priyanshi TripathiInterview Address
603, Sikhar Complex, Near Adani housePosted 6 hours ago
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