Customer Support Executive

salary 15,000 - 30,000 /month
company-logo
job companyI-sourcing Technologies Private Limited
job location Navrangpura, Ahmedabad
job experience1 - 3 years Experience in Customer Support / TeleCaller
New
verified_job Verified
7 Openings
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution

Job Highlights

sales
Languages: Hindi, Gujarati
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF, Medical Benefits

Job Description

  • Inform customers about product & services
  • Handle inbound & outbound calls
  • Understand customer's need & solve queries
Role& Responsibility:
Understand customer issues, provide relevant information, and offer solutions.
Handle product or service inquiries, complaints, and troubleshooting requests.
Ensure a high level of customer satisfaction through prompt, professional communication
Follow up with customers to ensure that issues are fully resolved.
Maintain and update internal knowledge bases and FAQs for recurring issues
Generate regular reports on customer queries, issues, and resolutions.
Assist in creating customer feedback reports to improve service quality

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Support Executive job

  1. What is the eligibility criteria to apply for this Customer Support Executive job?
    Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹30000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
  3. How many working days are there for this Customer Support Executive job?
    Ans: This Customer Support Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., I-SOURCING TECHNOLOGIES PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Support Executive role?
    Ans: There is an immediate opening of 7 Customer Support Executive at I-SOURCING TECHNOLOGIES PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Support Executive job?
    Ans: This Customer Support Executive job has Day Shift.
Candidates can call HR for more info.
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Contact Person

Priyanshi Tripathi

Interview Address

603, Sikhar Complex, Near Adani house
Posted 20 hours ago
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