Customer Support Executive

Job Title: Customer Service Executive
Location: Mumbai, Malad
Job Type: Full-Time
Experience Required: 0–5years
Salary: ₹22,000 – ₹30,000/month (based on experience)
Languages: Fluent in English and Hindi
Industry: BPO / Call Center / Customer Support

Job Description:

We are looking for a Customer Service Executive to join our team in Mumbai. The ideal candidate will be responsible for handling customer queries, providing accurate information, and ensuring excellent service delivery via phone, email, or chat support.

Key Responsibilities:

• Handle inbound/outbound calls and respond to customer queries in a professional manner

• Resolve customer complaints efficiently and ensure customer satisfaction

• Maintain accurate records of customer interactions

• Follow up with customers when necessary

• Meet performance targets (Quality, Accuracy, Customer Satisfaction)

• Work collaboratively with other departments when needed

Key Requirements:

• 12th Pass / Graduate in any discipline

• Good communication skills in English and Hindi

• Basic computer knowledge (MS Office, typing)

• Ability to handle pressure and meet deadlines

• Prior BPO/call center experience preferred but not mandatory

• Willingness to work in rotational shifts (Day/Night)

• HR Sangeeta

• 7693928266

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹22000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., International Bpo.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 50 Customer Support Executive at International Bpo
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.