Customer Support Executive

salary 16,000 - 21,000 /month
company-logo
job companyInternational Bpo
job location Vijay Nagar, Indore
job experience0 - 6 years Experience in Customer Support / TeleCaller
New
30 Openings
full_time Full Time

Skills Required

Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type:
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Day Shift
star
Job Benefits: PF
star
PAN Card, Aadhar Card, Bank Account

Job Description

Job Title: Customer Support Executive – Domestic Voice Process

Location: Indore
Job Type: Full-Time
Shift: Day Shift


Job Description:

We are looking for a Customer Support Executive for our Domestic Voice Process team to handle customer queries and resolve issues efficiently over phone calls. The ideal candidate should have excellent communication skills in [English/Hindi/Regional Language] and a customer-centric attitude.


Key Responsibilities:

  • Handle incoming/outgoing customer calls for queries, complaints, and support.

  • Provide accurate information about products/services.

  • Resolve customer issues in a timely and professional manner.

  • Escalate complex issues to the appropriate department or team leader.

  • Maintain call records and update CRM or system tools as required.

  • Meet daily/weekly/monthly call targets and service level agreements (SLAs).

  • Stay updated with product knowledge and company policies.


Requirements:

  • Education: Only graduate can apply.

  • Experience: 6 months – 2 years (Freshers welcome).

  • Languages: Proficiency in English, Hindi

  • Basic computer knowledge and typing skills.

  • Good listening and problem-solving skills.

  • Ability to work in a team and handle pressure.


Preferred Skills:

  • Prior experience in a BPO or call center (voice process).

  • Multilingual ability is a plus.

  • Good interpersonal and negotiation skills.


Benefits:

  • Fixed salary + Incentives

  • Provident Fund (PF), ESI, and medical benefits

  • Paid leaves and rotational offs

  • Growth and promotion opportunities within the company

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Customer Support Executive job

  1. What is the eligibility criteria to apply for this Customer Support Executive job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 6 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹16000 - ₹21000 per month that depends on your interview. It's a Full Time job in Indore.
  3. How many working days are there for this Customer Support Executive job?
    Ans: This Customer Support Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., International Bpo.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Support Executive role?
    Ans: There is an immediate opening of 30 Customer Support Executive at International Bpo
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Support Executive job?
    Ans: This Customer Support Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

PF

Skills Required

Domestic Calling, International Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 16000 - ₹ 21000

English Proficiency

No

Contact Person

Jasmeet Singh Hora

Interview Address

Vijay Nagar, Indore
Posted 3 days ago
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