Customer Support Executive

🚀 Join Inwinteck Pvt Ltd – Where Innovation Meets Opportunity! 🚀

Position: IT Help Desk / Vendor Management Executive Location: Wagle Estate, Thane

Are you a tech enthusiast who thrives in a fast-paced environment? Do you have a knack for building relationships and ensuring everything runs smoothly behind the scenes? If yes, we want YOU at Inwinteck Pvt Ltd! We're on the hunt for a dynamic IT Help Desk / Vendor Management Executive who can juggle customer service excellence with vendor management and technical coordination like a pro.

Your Key Responsibilities:

🌟 Client & Vendor Interaction:

 Be the first point of contact for our clients – answering calls, replying to emails, and resolving issues like an expert.

 Ensure smooth sailing by staying in constant touch with clients, vendors, engineers and team.

⚙️ Tech Coordination & SLA Mastery:

 Own the ticketing system and keep SLAs under control – no problem is too big!

 Work hand-in-hand with field teams and vendors to solve technical hiccups at lightning speed.

 Ensure engineers are properly certified and meet client-specific requirements.

 Track vendor performance – we’re all about building lasting relationships, so stay on top of charges, certifications, and availability.

What We’re Looking For – The Right Fit:

🔥 Tech-Savvy Problem Solver

 Fresher/ at least 6months of experience in any filed.

 Comfortable navigating ticketing systems and managing day-to-day IT operations.

🗣️ Effective Communicator

 Strong verbal and written communication skills in English.

Why Inwinteck?

We’re all about creating an inclusive, positive, and fun work environment where you’ll have the opportunity to grow and make a real impact. If you’re ready to take your career to the next level and work with a team that’s full of energy and drive, we want to hear from you! Apply now and let’s create something amazing together!

Perks You’ll Love:

 Shifts: Night Shift

 Leaves: 18 days annually

 Week-offs: 2 rotational offs with 5 working days

 Growth Opportunities: Develop valuable skills in IT and operations

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹22000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., INWINTECK PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 1 Customer Support Executive at INWINTECK PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Night Shift.