Customer Support Executive

Industry Type: Loan/ Credit Card

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description: Customer Support (Shivajinagar & Kudlu Gate) Position: Customer Support Executive Location: Shivajinagar & Kudlu Gate, Bengaluru Salary: ₹16,000 - ₹23,000 per month Incentives: ₹4,000 Quarterly Bonus Eligibility: Graduates only Languages Required: English & HindiAbout the Role: We are looking for dynamic and enthusiastic individuals to join our team as Customer Support Executives. The ideal candidate will be responsible for providing exceptional customer service, resolving queries, and ensuring a positive experience for our customers.Key Responsibilities:Responding to customer inquiries through various channels (calls, emails, chat).Providing accurate information and resolving customer issues in a timely manner.Ensuring customer satisfaction by addressing concerns and troubleshooting problems.Maintaining customer records and updating account information as needed.Collaborating with other departments to provide solutions to complex issues.Adhering to company policies, procedures, and quality standards.Skills and Qualifications:Graduate (any stream) from a recognized university.Proficiency in both English and Hindi (written and verbal).Excellent communication and interpersonal skills.Problem-solving attitude with the ability to work in a fast-paced environment.Prior experience in customer support is a plus but not mandatory.Benefits:Competitive salary (₹16,000 - ₹23,000).Quarterly incentives of ₹4,000.Growth opportunities within the company.Friendly and dynamic work environment.Employee benefits and perks.If you have a passion for customer service and are eager to make a difference, we would love to hear from you