Customer Support Executive

Job Title: Customer Support - Banking Process (Fresher)

Location: Bangalore, India

Job Type: Full-time, Flexible Shifts

Salary: ₹15,000 to ₹20,000 per month

About the Role:

We are looking for motivated and dynamic freshers to join our Customer Support team in the Banking Process. If you're passionate about customer service, have great communication skills, and are ready to grow in the banking industry, this is the perfect opportunity for you!

Key Responsibilities:

- Manage inbound and outbound customer queries through phone, email, or chat in a timely and professional manner.

- Assist customers with inquiries regarding banking services, account issues, and financial products.

- Provide accurate, valid, and clear information to customers, addressing their concerns with empathy.

- Ensure follow-ups to guarantee customer satisfaction and issue resolution.

- Maintain detailed and accurate records of customer interactions.

- Collaborate with team members to meet customer service targets and quality standards.

- Ensure adherence to process guidelines, compliance regulations, and service level agreements (SLAs).

- Handle customer complaints, offer suitable solutions, and ensure complete follow-up for resolution.

Qualifications:

- Fresher with a keen interest in customer service and the banking sector.

- Basic understanding of banking products and services is a plus but not mandatory.

- Excellent communication skills (both verbal and written) in English and local languages (Hindi, Kannada, etc. will be an advantage).

- Strong problem-solving skills and the ability to remain calm under pressure.

- Flexible and adaptable to working in a dynamic and fast-paced environment.

- Ability to work in rotational shifts, including weekends and holidays.

Requirements:

- Bachelor’s degree or equivalent in any discipline.

- No prior customer support or banking experience required.

- Must be based in or willing to relocate to Bangalore, India.

Why Join Us?

- Salary: ₹15,000 to ₹20,000 per month.

- Opportunities for career growth in the banking and customer service sectors.

- Flexible working hours with rotational shifts.

- Comprehensive training and onboarding process.

- Supportive and collaborative team environment.

- Health and wellness benefits.

If you're ready to start your career in customer support and banking with a dynamic and supportive team, apply now!

Cantact No : 9035027612

Email : manoj007jgt@gmail.com

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., JAI GLOBAL TECH.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 99 Customer Support Executive at JAI GLOBAL TECH
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.