Customer Support Executive

KEY RESPONSIBILITIES: Handling customer inquiries regarding banking products and services. Resolving customer complaints professionally and efficiently. Maintaining accurate records of customer interactions. Educating customers about new products, offers, and promotions.

REQUIRED SKILLS: Strong verbal and written communication skills. Problem-solving abilities and a customer-centric approach. Basic knowledge of banking operations.

BASIC BANKING KNOWLEDGE Candidates should have a fundamental understanding of: Types of Bank Accounts: Savings, Current, Fixed Deposits. Banking Regulations: Understanding compliance and customer security. Customer Service in Banking: Importance of maintaining customer satisfaction and trust.

CREDIT CARD AWARENESS Candidates should be familiar with: Credit vs. Debit Cards: Key differences and usage. Interest Rates & Fees: How credit card billing cycles work. Advantages & Risks: Benefits of using credit cards responsibly and the impact of missed payments.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹17000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., JAI GLOBAL TECH.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 99 Customer Support Executive at JAI GLOBAL TECH
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.