Job Description:
Assist customers with inquiries and resolve issues via phone, email, or chat.
Provide product information and troubleshoot technical problems.
Ensure customer satisfaction through effective communication and timely support.
Escalate complex issues to the appropriate department.
Collect customer feedback and report common concerns to management.
Requirements:
Excellent communication skills Hindi, English
Problem-solving skills.
Strong attention to detail.
Ability to work in a fast-paced environment.
MS office skills (Excel, Word, typing)