Customer Support Executive

15,000 - 25,000 /month

Rapidsoft Technologies Private Limited

Adarsh Nagar Colony, Hyderabad

1 - 2 years Experience in Customer Support / TeleCaller

New

Verified

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Graduate and above

Males Only

6 days working | Day Shift

Job Description

Inform customers about product & services
Handle inbound & outbound calls
Understand customer's need & solve queries

Job Description for ERP Support-
• Provide support over in-bound calls with Installation and configuration of Software
• Excellent problem solving and trouble shooting skills
• Exposure working for an IT Products under remote service desk
• Provide support to customers via phone, email and/or remote access
• Use email and chat applications to give clients quick answers to simple IT issues.
• Follow Implementation cycle and maintaining the TAT to handover the account to customer success

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Executive job

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Hyderabad.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., RAPIDSOFT TECHNOLOGIES PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 1 Customer Support Executive at RAPIDSOFT TECHNOLOGIES PRIVATE LIMITED
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Day Shift.