Customer Support Executive

Key Responsibilities:

• Handle inbound customer inquiries and provide detailed information about our

nutraceutical products.

• Assist customers with product recommendations, order placement, and returns.

• Address customer complaints or concerns promptly and professionally.

• Process orders, track shipments, and provide status updates to customers.

• Maintain accurate records of customer interactions and transactions.

• Collaborate with the internal team to ensure high levels of customer satisfaction.

• Demonstrate excellent verbal and written communication skills to effectively engage with

customers.

• Handle customer complaints with empathy and professionalism, ensuring a positive

customer experience.

• Quickly learn and adapt to new processes and systems.

• Exhibit strong critical thinking skills to understand customer queries and provide accurate

resolutions.

• Maintain proficiency in computer applications and achieve an average typing speed of 30

WPM.

• Leverage at least 6 months of experience in customer service to effectively address

customer needs.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹27000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., SATIYA NUTRACEUTICALS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 10 Customer Support Executive at SATIYA NUTRACEUTICALS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.