Customer Support Executive

Key Responsibilities:

• Handle inbound customer inquiries and provide detailed information about our

nutraceutical products.

• Assist customers with product recommendations, order placement, and returns.

• Address customer complaints or concerns promptly and professionally.

• Process orders, track shipments, and provide status updates to customers.

• Maintain accurate records of customer interactions and transactions.

• Collaborate with the internal team to ensure high levels of customer satisfaction.

• Demonstrate excellent verbal and written communication skills to effectively engage with

customers.

• Handle customer complaints with empathy and professionalism, ensuring a positive

customer experience.

• Quickly learn and adapt to new processes and systems.

• Exhibit strong critical thinking skills to understand customer queries and provide accurate

resolutions.

• Maintain proficiency in computer applications and achieve an average typing speed of 30

WPM.

• Leverage at least 6 months of experience in customer service to effectively address

customer needs.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹27000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., SATIYA NUTRACEUTICALS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 10 Customer Support Executive at SATIYA NUTRACEUTICALS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.