Customer Support Executive

About the Company:- At Sellergize, we build and offer a complete stack of technology products and services to scale affiliate marketing businesses of all sizes. We cater to almost everyone in the industry, right from SMEs to some of the biggest affiliate publishers. Our mission is to deliver cutting-edge affiliate marketing tools and services that enable our clients to maximize their revenue, streamline their operations, and achieve sustainable growth.

We operate as a lean team, hiring only a few employees, but ensuring we hire the best. At Sellergize, we love to face challenges, and we take pride in our work. We value hard work and celebrate those who rise to the occasion. We believe in giving flexibility and freedom to all our colleagues so that they can achieve their best—both personally and professionally.

It does not matter to us how much you scored in that irrelevant history exam at school. If you love what you do and are confident that you can design and develop systems that feel smooth, easy-to-use, and even magical, then we would lov

https://sellergize.com/

Technical Support/ Customer Support: 

∙Customer Onboarding: Assist new clients with the digital onboarding process, providing 

them with necessary resources, training, and a seamless transition to using digital solutions. 

∙Product & Service Guidance: Offer technical and operational support to clients, ensuring 

they understand how to fully utilize digital products or services to maximize business value. 

∙Troubleshooting & Issue Resolution: Act as the primary point of contact for any technical 

issues or questions, providing timely solutions and maintaining high levels of customer 

satisfaction. 

∙Ongoing Account Support: Provide proactive and reactive support to existing clients, 

identifying opportunities to upsell or cross-sell digital products/services based on evolving 

needs. 

∙Training & Education: Conduct regular webinars, tutorials, or one-on-one sessions to 

educate clients on new product features, best practices, and industry trends. 

Collaboration & Reporting: 

∙Collaboration with Sales & Marketing: Work closely with the sales and marketing teams 

to ensure alignment of digital sales strategies, marketing materials, and customer campaigns. 

∙Sales Analytics & Reporting: Analyze digital sales performance, customer behavior, and 

market trends to identify opportunities for growth and report key metrics to management. 

∙Feedback Loop: Share customer feedback and insights with the product and development 

teams to enhance digital offerings based on client needs and preferences. 

Thanks & Regards

Namrata Diwakar

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Post Graduate and above and above with 1 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., SELLERGIZE WTS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 1 Customer Support Executive at SELLERGIZE WTS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.