Customer Support Executive

14,000 - 18,000 /month

Selloship Services Llp

Adajan, Surat

0 - 1 years Experience in Customer Support / TeleCaller

New

Verified

15 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

All Education levels

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

Inform customers about product & services
Handle inbound & outbound calls
Understand customer's need & solve queries

We're looking for a friendly and efficient Customer Support Executive to join our logistics team. You'll be the first point of contact for our customers, helping them with their shipping and delivery needs.

Responsibilities:

Answer customer inquiries via phone, email, and chat.
Track shipments and provide updates to customers.
Resolve customer issues related to deliveries, delays, and documentation.
Maintain accurate records of customer interactions.
Coordinate with internal teams to ensure timely resolution of problems.
Requirements:

Excellent communication and problem-solving skills.
Ability to remain calm and professional under pressure.
Basic computer skills.
Experience in customer service is a plus.
Logistics industry knowledge a plus.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be All Education levels and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹14000 - ₹18000 per month that depends on your interview. It's a Full Time job in Surat.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., SELLOSHIP SERVICES LLP.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 15 Customer Support Executive at SELLOSHIP SERVICES LLP
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Day Shift.