Customer Support Executive

Address Inquiries: Efficiently and accurately respond to customer questions via various channels (phone calls, email, chat).

• Resolve Issues: Troubleshoot problems, aiming for effective and timely solutions to customer complaints.

  Provide Information: Offer clear details about products, services, policies, and procedures.

  Process Requests: Handle orders, returns, exchanges, and other customer-related transactions accurately.

  Maintain Professionalism: Communicate with a positive, empathetic, and patient demeanor, even in challenging situations.

  Gather Feedback: Collect customer insights to identify areas for improvement in products, services, and processes, contributing to customer satisfaction and loyalty.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹8000 - ₹20000 per month that depends on your interview. It's a Full Time job in Surat.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., SHREEJI CHEMTECH.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 4 Customer Support Executive at SHREEJI CHEMTECH
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.