Customer Support Executive

Job Title: Customer Support Executive – Voice Process

Company: Startek
Location: [Koramangala, shivaji nagar and kudlu gate
Salary: ₹17,000 to ₹25,000 per month
Employment Type: Full-time

Qualifications:

• Minimum education: 2nd PUC (12th Pass) or equivalent

• Freshers and experienced candidates are welcome

Languages Required:

• Must be fluent in English and Hindi

• Knowledge of Kannada or Telugu is an added advantage

Job Description:

We are hiring enthusiastic and customer-focused individuals to join our Customer Support team at Startek. As a Customer Support Executive, you will be responsible for handling inbound and/or outbound calls, addressing customer queries, providing solutions, and ensuring customer satisfaction.

Roles and Responsibilities:

• Handle customer calls and respond to their queries professionally

• Resolve customer complaints efficiently and with a positive attitude

• Maintain customer records and update information accurately

• Follow communication scripts and adhere to company policies

• Escalate issues to the appropriate department when necessary

• Achieve daily and monthly call targets

Skills Required:

• Good verbal communication skills in English and Hindi

• Ability to speak Kannada or Telugu is preferred

• Basic computer knowledge

• Strong listening and problem-solving skills

• Customer-oriented attitude and patience in dealing with different types of customers

Benefits:

• Attractive incentives based on performance

• Paid training provided

• Career growth opportunities within the company

• Friendly and supportive work environment

Shift Timings:

• (Day shifts, 6-day working)

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹21000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Startek Aegis.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 99 Customer Support Executive at Startek Aegis
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.