Customer Support Executive

salary 18,000 - 25,000 /month
company-logo
job companyStartek
job location Commercial Street, Bangalore
job experience1 - 6 years Experience in Customer Support / TeleCaller
New
verified_job Verified
55 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: B2B Sales
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF

Job Description

  • Answering Customer Inquiries:

    Providing prompt and accurate responses to customer questions via various channels (phone, email, chat, social media). 

  • Problem Solving:

    Identifying and resolving customer issues, complaints, or technical problems in a timely and effective manner. 

  • Maintaining Customer Relationships:

    Building and nurturing positive relationships with customers to foster loyalty and satisfaction. 

  • Product/Service Knowledge:

    Possessing in-depth knowledge of the company's products or services to effectively address customer needs. 

  • Documentation and Record Keeping:

    Maintaining accurate records of customer interactions and transactions in a CRM system. 

  • Following Company Policies and Procedures:

    Adhering to established guidelines and protocols when handling customer interactions. 

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Customer Support Executive job

  1. What is the eligibility criteria to apply for this Customer Support Executive job?
    Ans: The candidate should be Graduate and above and above with 1 - 6 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹18000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
  3. How many working days are there for this Customer Support Executive job?
    Ans: This Customer Support Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., STARTEK.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Support Executive role?
    Ans: There is an immediate opening of 55 Customer Support Executive at STARTEK
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Support Executive job?
    Ans: This Customer Support Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Domestic Calling, Computer Knowledge, International Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 25000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

safeen

Interview Address

Commercial Street, Bangalore
Posted 3 days ago
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